Help Desk Training Episode 2 - Ask End-Users the RIGHT Questions
6:31
YouTubeIT Career Questions
Help Desk Training Episode 2 - Ask End-Users the RIGHT Questions
Do you know what the right questions to ask the end-users are when you are on the help desk? In this video I go over 3 of the questions that are very important to getting issues resolved and things flowing from a help desk perspective by asking the end users some questions that will help you! Episode 1: https://www.youtube.com/edit?o=U&video_id ...
74.5K viewsOct 26, 2017
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