In a statement to ThePrint, the bank said that its own systems are unaffected, and that the SaaS platform, Salesforce, olds limited data relating to its vehicle loan customers.

A hacking group calling itself ScarlettGroup has claimed that it breached AU Small Finance Bank and stole sensitive customer and internal data.

CX vendors show customers buying AI one narrow job at a time, starting with voice self-service and call analytics.

Genesys®, a global leader in agentic orchestration for customer experience (CX), announced that Trademark Global, an ...

The global AI Cloud Contact Centers Market is projected to expand from US$4.3 billion in 2026 to US$23.0 billion by 2036, ...

Genesys says it has contained a cyberattack that resulted in unauthorized access and theft of data from its LMS and CRM ...

While PHP2Shell only impacts PHP web servers, Brotli basically impacts everything, across programming languages. The first ...

OpenAI and Google Cloud announced on October 21 that OpenAI’s frontier models and Codex agentic workflows will be available ...

Magellanic Cloud Share Price Today - Get live stock price of Magellanic Cloud, financial results, historical share price, NSE/BSE charts and more.

At Genesys Xperience 2026, Genesys introduced a series of announcements to reposition Genesys Cloud as the orchestration ...