Major League Baseball team Cleveland Guardians is committed to delivering an exceptional fan experience, both on and off the field. The team’s contact centre plays a critical role, handling ticketing ...

Senior leaders from the retail, finance and critical infrastructure industries will gather in London, UK, this November to ...

Microsoft Security Solutions partner Condatis is to host a joint ‘Securing and Governing the Agentic Enterprise’ event with Microsoft at 116 Pall Mall in London, UK, on 11 November 2026. The event ...

Every operating leader I speak with is holding onto two truths. Clients now expect service that feels faster, more personal and more anticipatory than anything they experienced before. At the same ...

Microsoft has updated and expanded its AI Classroom Toolkit: Unlocking Generative AI Safely and Responsibly, created in partnership with online safety organisation Cyberlite. The toolkit is a ...

Microsoft SharePoint Online has become a default home for enterprise content, and for good reason. It is easy to deploy and ...

Industry estimates suggest as much as 80 per cent of enterprise data remains ‘dark’ – uncatalogued and unused information ...

AI in Finance returns to the Royal Horseguards Hotel, London, on 17 November 2026, bringing together more than 150 senior technology leaders from legacy banks, challenger and neo banks, fintech and AI ...

More than eight in ten (84 per cent) of senior business decision-makers are confident the UK can become a world leading AI ...

Artificial intelligence has moved beyond pilots and proof-of-concepts. Organisations are now looking at copilots, agents and automation as practical ways to improve productivity, reduce manual work ...