The United Bank for Africa Plc has officially flagged off its annual Customer Service Week for 2025. Embracing the global theme of ‘Mission Possible’, the bank indicated a commitment to making the ...

The timing of the Octoverse 2025 report release during the conference proved strategic, as it provided attendees with ...

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Qatar General Electricity and Water Corporation (KAHRAMAA) has announced the completion of its strategic Customer Database Update Project, which comes as part of its comprehensive plan for digital ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty Amazon is one of the world's largest retailers, which means it has perfected the process of quickly ...

GitHub is making a bold bet that enterprises don't need another proprietary coding agent. They need a way to manage all of them.

Microsoft introduced a new video series that teaches Java developers how to build generative AI applications using modern ...

Customer relations play a key role in the success or failure of a business. Strong relationships build brand loyalty and encourage repeat business, while poor customer service can drive buyers to your ...

"When I grow up, I want to handle customer complaints all day long," said no one, ever. Listening to strangers complain, often angrily, about things you have little control over is a stressful job ...

Traditionally, the term “ braindump ” referred to someone taking an exam, memorizing the questions, and sharing them online for others to use. That practice is unethical and violates certification ...