In Part 1 of this three-part series on “How Does Communication Work?” I introduced the distinction between kinesics (body language, including gestures, eye gaze, and facial expressions) and ...

"The problem with communication is the illusion that it has been accomplished." —George Bernard Shaw Humans communicate using two main channels: verbal and non-verbal communication. Verbal ...

Communication is an essential aspect of a functional workplace. Good communication keeps employees cooperating rather than inadvertently duplicating their efforts or working at cross purposes. Knowing ...

Technology connects people in business from around the world, with various cultures interacting on a regular basis. Learning how to use verbal strategies for intercultural communication is an issue of ...