This article is more than 6 years old. Two of the most influential tech innovations that rocketed into our daily lives in the last several years are virtual digital assistants and online chatbots.

The future of customer service is less about the people than it is the sound of a person or the virtual image of an individual. Humans are just so inefficient. But they can be improved, too, through ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In today's fast-paced business world, entrepreneurs often find themselves overwhelmed with ...

In your pocket, on your nightstand, on your living room wall—Google wants its clunkily named virtual assistant to have you surrounded. On Tuesday the search company unveiled a smartphone, the Pixel, ...