Twilio is increasingly transitioning to a more profitable data and applications business. The CRM landscape remains competitive. GAAP profitability may still take a few years. Twilio's (TWLO) business ...

Twilio announced what’s pitched as a next-generation Customer Engagement Platform (CEP) at its SIGNAL conference, including a series of updates aimed at re-shaping customer engagement through AI and ...

Twilio today launched Unified Profiles and Agent Copilot as parts of its Twilio Flex cloud-based digital engagement solution. Unified Profiles provides access to a native data layer powered by Twilio ...

Twilio, a customer engagement platform provider, today at its SIGNAL event in San Francisco introduced its next-generation platform, enhanced customer data platform (CDP) capabilities, and significant ...

Twilio generated positive non-GAAP operating margins in 2018 and 2020. While margins were negative again in 2021, we believe this had to do with margin pressure from the surge of the margin-dilutive ...