Supply Chain Management Review (SCMR) editor Brian Straight’s Straight Talk newsletter of October 27, 2024, brought up a subject that really hits home with me, and one that was very relevant as I was ...

Sven, a sales leader, received a call from a major customer who was furious. Their order arrived late, the product was damaged, and to top it off, their invoice didn’t reflect the volume discount ...

For years, I've watched the Pentagon's innovation process with the same mixture of frustration and respect that a coach feels for a team with immense potential but a flawed game plan. So when I heard ...

Complex organizational problems and chaos are silent killers of productivity and innovation. In today’s fractured work environment, they are more prevalent than ever. Political transitions, ...

Entrepreneurs who build successful businesses often possess a unique ability to see what others don't—the critical bottlenecks hiding in plain sight that create frustration, inefficiency, and lost ...