Anyone who wants to use AI agents must also be able to contain them. Salesforce aims to make this possible with its Einstein Trust Layer.

This article was written in collaboration with Varonis' Nathan Coppinger and Mike Smith, Distinguished Security Architect at Salesforce. It covers how Salesforce Einstein Copilot’s security model ...

The near future of artificial intelligence (AI) won’t be defined by ushering in a race of sentient machines. While we’re inching closer to the goal of AI brain mapping, the next era of AI will be more ...

When Salesforce announced Einstein GPT – billed as the first generative AI for CRM – at its TrailblazerDX (TDX) conference on March 7th, the claim was true. Just three days later, however, Microsoft ...

Today, Salesforce unveiled Agentforce, a suite of autonomous AI agents that augment employees and handle tasks in service, sales, marketing, and commerce. The decade old Einstein platform, and the ...

For decades, workers displaced by technology in traditional industries — coal miners, factory hands, truck drivers — were lectured with the same smug refrain: “Learn to code.” The promise was simple: ...

Because no salesperson can ever have enough of a sales "pipeline," software giantSalesforce.com on Thursday unveiled what it calls an AI-driven sales agent and an AI coach to train salespeople. As ...

CEO Marc Benioff said he doesn’t want “bolt-on” AI, but Agentforce does connect to many other Salesforce services. Salesforce has made its latest push into the AI space with Agentforce — a platform ...