Running an online store while managing customers in a separate CRM creates extra work fast. Orders live in Shopify, customer records sit in Salesforce, and your team ends up moving data between the ...

The alliance between the two companies began back in March with the announcement of an AI partnership between Salesforce Einstein and IBM Watson. The deal gave Salesforce customers direct access to ...

Staying abreast of data mapping, problems, or system capabilities in our digitally driven world can be challenging. Therefore, you require a customer Relationship Management platform (CRM) which ...

Administrator IDs and passwords, which can extract all customer data and even change settings, are left sitting inside ...

Salesforce plans to buy Braze for $5.66 billion. Here's what the acquisition means for Marketing Cloud customers, existing ...

Discover how DocuSign's latest integration brings seamless agreement management directly into Salesforce and Slack, enhancing ...

The Zero Copy Partner Network features initial partners Amazon Web Services (AWS), Databricks, Google Cloud, and Snowflake, and adds Microsoft, all committed to zero copy integrations with Salesforce ...

Workday and Salesforce applications collect a lot of data, but in separate systems. However, this is about to change. By the end of the year, customers of these applications will be able to query and ...

Salesforce Inc. and Databricks Inc. have debuted a new product integration that aims to simplify joint customers’ data analytics projects. The integration was developed as part of a technical ...

The ultimate goal of pulling customer data together into a customer data platform (CDP) is building more meaningful customer experiences in real time. Up until now, that’s been more aspirational than ...

Salesforce intends to continue its investment in integration software, customer data and SMBs in 2019, building off acquisitions and products that Salesforce users have been looking for. The ...