Are you working hard to bring in leads? You invest in ads, content marketing, email campaigns, and social media. Your inbox ...

Even if you have a well-oiled, in-house call center, there are many benefits of outsourcing certain aspects of it, if not the entire operation. When was the last time you re-examined exactly what this ...

Why do offshoring and outbound telemarketing have poor reputations among consumers? One explanation is that these practices, in the way that organizations employ them, often seem to be at odds with ...

Quality Contact Solutions, Inc (QCS), a leading outsource telemarketing company in the U.S., is pleased to announce that Erin Langenberg has joined the organization as Implementation and Quality ...

Companies generally know what marketing is, but don’t necessarily know what to do with it. Jokes abound: “I waste half of my marketing investment. I just don’t know which half” and “Marketing is where ...