Virgin Media O2 doubles down on AI push as it attempts to reduce customer complaints

The telecoms giant revealed to This Is Money last year that it spent £1million on customer serviceevery day but was eyeing ...
Advanced Television

AI helps Virgin Media O2 avoid over 1m call transfers

Virgin Media O2 saved customers a collective 1.45 billion seconds of their time last year – equivalent to more than 24 million minutes or more than 400,000 ho ...
Reuters

Virgin Media O2 in talks for 2 billion stg takeover of broadband rival Netomnia, FT reports

Oct 30 (Reuters) - Virgin Media O2 is in talks to acquire Britain's fourth-largest broadband network operator Netomnia in a deal potentially worth 2 billion pounds ($2.68 billion), the Financial Times ...
Advanced Television

Virgin Media O2 spin off scrapped

A previous plan to spin off joint venture Virgin Media O2’s fixed network in Britain has been scrapped, Telefonica’s Chief Executive Marc Murtra has confirmed speaking to Reuters. “The project is ...