Live chat is a feature that makes your website more informative and engaging to visitors. It helps you differentiate yourself from the competition, giving prospects and customers a more interactive ...

Before checkout, open live chat with your cart ready and ask a polite one-liner: “Any chance for a small coupon or free shipping?” Use quick scripts: price-match ...

Great customer support can be summed up in one goal: make it easy for customers to get their problem solved quickly and painlessly. Out of all the customer support channels available—phone, email, ...