Members of Pew Research Center’s American Trends Panel (ATP) complete all surveys online. Our goal was to determine whether adding the option to complete surveys through inbound interactive voice ...
MORRISVILLE, N.C. -- etrials Worldwide, a leading provider of adaptive eClinical software and services that optimize clinical trial management by turning data into intelligence and shortening the ...
AUSTIN, Texas, May 1, 2019 /PRNewswire-PRWeb/ -- Serenova, a leading contact center-as-a-service (CCaaS) and workforce optimization (WFO) provider, today announced a strategic partnership with Key IVR ...
BUFFALO, N.Y. -- Scenario: A group of friends are drinking at the local pub, when one gets a cell phone call. He takes it in a quiet corner; nothing unusual. But this isn't a "What's Up" call from a ...
Syntellect Inc., a leading provider of Customer Interaction Management solutions, has announced that their new Phoenix Data Center is fully operational, thereby increasing their capacity to provide ...