Funk Software in Cambridge, Mass., has announced Proxy 5.0, a new version of its remote control software designed to make it easier for help desk workers to support remote desktops. The new version ...

A critical vulnerability in SolarWinds' Web Help Desk solution for customer support could be exploited to achieve remote code execution, the American business software developer warns in a security ...

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Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

TL;DR: The Cybersecurity and Infrastructure Security Agency (CISA), National Security Agency (NSA), and the Multi-State Information Sharing and Analysis Center (MS-ISAC) issued a joint warning that ...

New Windows Remote Help app supports remote and hybrid employees Your email has been sent As companies went remote at the start of the COVID-19 pandemic, it quickly became obvious that enterprise VPNs ...

TeamViewer is easy, free for personal use, and ticks all the remote control software boxes such as chat and file transfer. Meetings and remote video help are also part of the deal if you pony up for a ...

“We hate to see any software products used for malicious purposes, but unfortunately, remote control tools are used for this purpose all too frequently,” said ConnectWise Chief Product Officer Jeff ...