When you can handle banking transactions on your smartphone, it’s easy to think that customer service isn’t really important — until there’s a problem. “A lot of people shop prices. At that point, ...

Active Chartered Financial Planners has welcomed an experienced client support manager as part of its ongoing growth and development programme. Rebekah Thorpe joins the firm following three and a half ...

Jamie Rhind has joined Manchester law firm JMW Solicitors as a support manager for catastrophic injury clients in the personal injury and medical negligence departments. The newly created role will ...