Southwest Airlines said tweaks to its boarding process and new overhead bins should make trips smoother for passengers.

Southwest Airlines is facing backlash from employees after the airline made another polarizing change to its boarding process.

There are a few changes coming to Southwest Airlines. The company is revamping its boarding process to improve traffic flow.

American Airlines first-class and business-class passengers will now get even more of a head start when boarding. And, beginning in May, passengers on certain flights may need to get to the airport a ...

Southwest Airlines is making huge changes to its business model next year, starting with a brand-new boarding process rolling out in late January. Now, we have a better idea of what that boarding ...

CHICAGO -- Good news for flyers who opt for the window seat: Your boarding zone will soon be prioritized on United Airlines. According to an internal memo from the Chicago-based carrier obtained by ...

An AA passenger was unable to access a service the airline had promised due to an employee's unilateral action ...